Frequently Asked Questions

ebio.gg is a link-in-bio platform designed for gamers and creators to express their digital identity. Create personalized profile pages, manage your social media links, and showcase your gaming profiles all in one place.

You can create an account by clicking the "Register" button on our homepage. You can sign up using your Discord account or create an account with your email address. You'll need a registration key from an administrator to complete registration.

ebio.gg offers a free tier with basic features. We also offer Pro, Premium, and Unlimited subscription plans with additional features. Visit our pricing page to see all available plans and features.

Yes! You can customize your profile with various modules, cosmetics (like avatar frames and verified badges), social links, and themes. Premium features are available with paid subscriptions.

We offer various modules including Discord user profiles, Minecraft profiles, Valorant profiles, Clash Royale profiles, custom dividers, and custom links. More modules are being added regularly.

You can change your profile URL (slug) in the Workspace Settings. Navigate to Dashboard > Workspace to update your slug. Note that your slug must be unique and between 3-12 characters.

Yes! You can create multiple workspaces, each with its own profile page. Switch between workspaces using the workspace switcher in your dashboard.

To delete your account, please contact our support team at [email protected]. We'll process your request and permanently delete your account and associated data.

Yes. We take data security seriously. Your data is stored securely on servers located within the European Union, in compliance with GDPR requirements. We implement appropriate technical and organizational measures to protect your personal data.

If you encounter content that violates our Terms of Service, please contact us at [email protected] with details about the violation. We take all reports seriously and will investigate promptly.

Subscription fees are billed in advance and are generally non-refundable. However, refunds may be available in certain circumstances as required by law. Please contact [email protected] for refund requests.

You can reach our support team by emailing [email protected]. We typically respond within 24-48 hours. You can also join our Discord community for quick help and updates.